We’re committed to providing and administering an equipment repair plan that will cover all impacted natural gas appliances and equipment installed by us, internal gas piping repaired by us, and related labor to restore service, at no cost to you.
Through our new Columbia Gas Equipment Repair Plan, we will be providing repairs required to new or repaired boilers, furnaces, hot water heaters, ranges and dryers, installed by Columbia Gas or its subcontractors until May 1, 2020 on residential appliances. For business customers, repairs required on new or repaired appliances installed by Columbia gas or its subcontractors will be covered for one year from date of installation.
In the coming weeks, we will use your feedback from a customer survey to provide a comprehensive report about the appliances that we’ve installed in your home or business, and if appropriate, any outstanding work that our crews will be returning in the spring to perform. A copy of the Columbia Gas Equipment Repair Plan brochure will also be included in this package.
More About Restoration
See the options that were available to you for installation in your home, plus find manufacturer warranty information for those appliances.