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Restoration

What to Expect

Construction-icon

Making Your Home or Business
"Gas Ready"

  • Main Line Replacement
  • The main gas line that brings gas into the area will be replaced on your street.
  • Service Line Replacement
  • The line connecting your home or business to the main line will be replaced.
  • Completion
  • A yellow sticker like the one below will be placed on the meter bar at completion. View sticker.

Gas Ready Tag

House-icon
Making Your Home or Business
"House Ready"

  • Assessment
  • A team will visit your home or business to assess your natural gas piping and review options.
  • Repairs and Installation
  • Upon completion of repairs, we will test natural gas lines for safety, install appliances and you will receive warranty information.

  • Completion
    A green sticker like the one below will be placed on the meter bar at completion. View sticker.

House Ready Tag

Meter-icon

Natural Gas Service
"Relight"

To restore natural gas service to your home or business, all work inside and outside must be completed.

Once Gas Ready and House Ready, a Columbia Gas representative will visit your home or business, perform final safety checks, install the gas meter and restore your natural gas service. 


 

How and When We Will Communicate Throughout the Process 

Online

You can always visit this website to get the latest information and check the progress in your area. 

In Person

You can also speak to a Columbia Gas representative while work is occurring in your area or by visiting one of our mobile customer care centers. Check this website for updates about hours and locations.