[Skip to Content]


Monday, September 17, 2018
Property Claims Center Opens Tuesday at 1 Market St. in Lawrence

New location opens on Tuesday, Sept. 18 from 9 a.m. to 9 p.m.

Customers who need assistance related to the natural gas incident in Merrimack Valley can receive help at a new location.

Impacted residents can visit the Columbia Gas of Massachusetts Property Claims Center at 1 Market St. in Lawrence from 9 a.m. to 9 p.m. on Tuesday, Sept. 18, and from 10 a.m. to 8 p.m. on Wednesday, Sept. 19.

Since heavy rainfall is expected throughout the day on Tuesday, there will be a tented area in the parking lot, as well as a covered picnic area.

If you can’t visit the location in person, please call 1-800-590-5571. Keep track of your receipts and expenses so you can be reimbursed, as well as any claims for child care, lost wages and lost food.

The Property Claims Center location has changed since Thursday’s incident based upon building availability. We are focused on helping as many Merrimack Valley families as possible.

Learn more about our recovery efforts.

Media Contact

Scott Ferson

Customer Numbers

Affected Customer Helpline

Property Claims Helpline

Gas Emergency

Get Updates on Social

Facebook    Twitter