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Saturday, October 06, 2018
Meeting our Customers’ Critical Needs Through Temporary Housing Options

Alternative housing is being made available to impacted customers who choose not to stay in their homes as the weather turns colder. The housing program, which includes hotel rooms, apartments, travel trailers, and combination warming centers and shelters, is being coordinated by Columbia Gas with support from local and state agencies and other partners.

Impacted Columbia Gas customers who choose to be placed in alternative housing should call our Claims Helpline at 1-800-590-5571. More information is available on the website of our partners at the Massachusetts Emergency Management Agency.

Media Contact

Scott Ferson
617-571-9595

Customer Numbers

Affected Customer Helpline
1-866-388-3239

Property Claims Helpline
1-800-590-5571

Gas Emergency
1-800-525-8222

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