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Thursday, September 13, 2018
Incident in Merrimack Valley

Updated 9/13 at 10:15 p.m.

The Red Cross has established shelters at Arlington School, 150 Arlington Street and Partham School, 255 Haverhill Street. They will accommodate pets. For more information, call 1-774-204-5071.

Original 9/13 at 9 p.m.

Columbia Gas crews are currently responding to reports of multiple fires in Lawrence. Our thoughts are with everyone affected by today’s incident.

The first priority for our crews at the scene is to ensure the safety of our customers and the community by supporting first responders and completing safety checks on our system and in the surrounding area.

We appreciate the response of local emergency responders and their coordination with our teams.

If a customer smells an odor of natural gas, they should leave the area immediately, move to a safe location and call 911 and our emergency number at 1-800-525-8222.

If a customer smells an odor of natural gas:

  • Don’t turn off gas to your house or to any appliances.
  • Don’t try to find the leak yourself or operate pipeline valves.
  • Don’t light a match or candle, or operate anything that could cause a spark, including home phones or cell phones, lights, appliances, flashlights, power tools, etc.
  • Don’t open the windows and doors in an attempt to ventilate.
  • We will continue to share information as it becomes available.

Posted In Community, Customers, Safety

Media Contact

Scott Ferson
617-571-9595

Customer Numbers

Affected Customer Helpline
1-866-388-3239

Property Claims Helpline
1-800-590-5571

Gas Emergency
1-800-525-8222

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